Quality Cleaning Service Melbourne’s goal is to provide the complete cleaning solution for your home or office. Offering the latest technology & specialist technicians is only half the service we offer, but ensuring only dedicated & committed staff provide a level of service that surpasses even larger corporations to guarantee your satisfaction.
Our ‘Quality Assurance” is committed to offering the best service solutions & ethical practices within the cleaning industry, by ensuring: –
- Our service is consistent. We never use agency staff and we have local cover teams to cover planned and unplanned absences.
- We resolve issues quickly and efficiently because we are local.
- Safe Contractor accredited, demonstrating nationally recognised achievement in health and safety excellence.
- Staff are trained to the highest industry standards to consistently meet and sometimes exceed customer expectations.
- Regular cleaning audits ensure standards are maintained and potential problems are prevented.
- We value and act on your feedback. You will be contacted regularly as part of our Customer Care service.
- You can contact us 24 hours a day, 7 days a week to deal with any cleaning emergencies.
- We are fully insured our public liability insurance, health & safety procedures and employee liability insurance ensure that you, your home and our team are protected.
- Our carefully vetted team follow strict security procedures that mean that your home and your keys are kept secure at all times. We also have confidentiality agreements in our employment contracts.
- Our trusted team of Professional Cleaners are carefully selected, reference and Police clearance. They are fully supervised; you will not have an unsupervised individual in your home.